Last Updated: 1 January 2026

3kk Privacy Policy — How Your Personal Data Is Collected and Protected

Your data is safe at 3kk. This page explains clearly what information is collected, why it's collected, and how it's protected.

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3kk's core commitments to protecting your privacy

Here's a quick overview of the key points before you read the full policy

Your data is never sold

Your personal data is never sold to any third party. It never has been, and it never will be — that is a core commitment of 3kk.

Bank-grade Encryption

All data is encrypted using 256-bit SSL technology. From transmission to storage, your information is protected at every level.

You're in Control

You have the right to view, correct, or request deletion of your personal data. Simply contact support to get the process started.

Minimal Data Collection

Only the minimum necessary data is collected. Requesting or storing unnecessary information goes against 3kk's policy.

Clear explanations in plain English

Privacy policies are often written in legal language that's hard to follow. 3kk has written this one in plain English so everyone can understand it.

Data is deleted after a set period

After a set period following account closure, your data is automatically deleted — nothing is retained beyond legal obligations.

Important: By using 3kk, you confirm that you have read and agreed to this Privacy Policy. If anything is unclear, please reach out to support.

1 Role

3kk (https://3kk.site) is an online gaming and betting platform operated for users in Bangladesh. When you use the platform — whether opening an account, playing games, making payments, or contacting support — certain information is received by us.

This privacy policy explains what data is collected, why it is collected, how it is protected, and what rights you have. 3kk We believe transparency is the foundation of trust — which is why this policy is written in plain language, free of complex legal jargon.

This policy was last updated on 1 January 2026. You will be notified of any future changes.


2 What data is collected

3kk Three types of data are collected — what you provide directly, what is gathered automatically while you use the platform, and what is received from third parties such as payment providers.

What you provide directly:

  • At registration: name, mobile number, date of birth, email address.
  • During KYC verification: national ID or passport number and photo.
  • During payment: mobile banking number (bKash, Nagad, or Rocket).
  • When contacting support: the content of the conversation.

Automatically collected data:

  • Device information: phone model, operating system, browser type.
  • Network information: IP address, type of internet connection.
  • Usage data: which games you played, when you logged in, and how long you spent on each page.
  • Transaction data: deposit and withdrawal amounts and timestamps.

3kk Your password is never stored directly — it is always kept in a hashed format that no employee can view.


3 Why Data Is Collected

Every piece of data collected has a specific purpose. Nothing is collected without a reason.

Data Type Why It's Collected Legal Basis
Name & Number Account Creation and Verification Contractual Necessity
Date of Birth To verify that users are 18 or older Legal Obligations
Identity Document KYC verification, anti-fraud Legal Obligations
Payment Number Deposit & Withdrawal Process Contractual Necessity
IP Address Security Monitoring Legitimate Interest
Gaming History Responsible Gaming Monitoring Legitimate Interest

Your consent is obtained before sending any marketing or promotional communications, and you can withdraw it at any time.


4 Who Your Data Is Shared With

3kk Your data is never sold. However, certain information is shared with trusted partners as necessary to operate the platform.

  • Payment Providers: Necessary information is shared with bKash, Nagad, and Rocket to process transactions. They each follow their own privacy policies.
  • Game Provider: Session data required for gameplay is shared within the network, but personal identity information is not.
  • KYC Partner: Trusted third-party providers may be used for identity verification — all of whom operate under strict data security standards.
  • Legal Authorities: If required by a court order or legal process, we are obligated to share relevant information with the appropriate authorities — but only the minimum data required.

Your data is never sold or transferred to any advertising companies, data brokers, or third-party marketers.


5 Data Protection Measures

3kk Industry-standard technology is used to protect your data, with security ensured across multiple layers.

  • Transmission Security: Data traveling from your device to our servers is protected with 256-bit TLS encryption — no one can intercept it along the way.
  • Storage Security: Sensitive data stored on servers is encrypted separately.
  • Access Control: Only staff with specific roles can access the information they need — not everyone can see everything.
  • 24/7 Monitoring: Our security team monitors systems around the clock. Any unusual activity is detected and acted upon immediately.
  • Regular Audits: Independent security experts conduct regular system audits.

That said, no one can guarantee 100% security on the internet. We strongly encourage you to use a strong password and enable 2FA to help keep your account secure.


6 Cookie Policy

Cookies are small files stored in your browser. 3kk Three types of cookies are used.

Type Purpose Duration Can it be turned off?
Essential Login sessions, security Until end of session No — the site cannot function without these
Analytics Understanding and improving site usage 3 months Yes — from Settings
Preferences Saving language and theme preferences 1 Year Yes — from Settings

You can block cookies through your browser settings, but disabling essential cookies may prevent login or payment features from working.


7 Your Rights

You have several rights regarding your personal information. 3kk These rights are respected.

Right of Access
You may request to know what information 3kk holds about you.
Right to Rectification
You can request corrections to any information that is inaccurate or incomplete.
Right to Erasure
Under certain conditions, you may request that your data be deleted.
Right to Object to Processing
You can object to the use of your data for marketing or profiling purposes.
Right to Data Portability
You may request to receive your data in a structured format.
Right to Restrict Processing
In certain circumstances, you can request that the use of your data be temporarily restricted.

To exercise any of these rights Help CenterReach us at or support@3kk.site. We typically respond within 30 days.


8 Minors' Data

3kk No data is collected from anyone under 18, and no services are provided to minors. Age is verified at the time of registration.

If we ever become aware that a minor's data has been collected, that information will be deleted immediately and the account will be closed without delay.

Parents are encouraged to enable parental controls on devices used by their children.


9 How long your data is retained

Data is not kept indefinitely. Each type of data has its own retention period.

  • Account Information: For as long as your account is active, and for up to 5 years after closure due to legal obligations.
  • Transaction details: 5–7 years in accordance with international financial regulations.
  • KYC Documents: Up to 5 years to meet legal requirements.
  • Support Conversations: Deleted after 2 years.
  • Analytics Data: Anonymised for up to 2 years.

Data is automatically deleted once the retention period expires. Nothing is kept longer than necessary beyond legal obligations.


10 Privacy Policy Updates

For technical, legal, or business needs 3kk This policy may be updated. If significant changes are made, you will be notified via notification or email.

  • The date of any changes will always be shown at the top of the page.
  • For major changes, 30 days' notice will be given before they take effect.
  • Continuing to use the platform after an update means you accept the revised policy.

For any questions or complaints, email us at support@3kk.site or Help Centerreach us via Live Chat.

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Why 3kk Takes Your Data Protection Seriously

When signing up on an online platform, many people wonder, "What will they do with my information?" That's a valid question — and you have every right to know the answer.

3kkWhen you share your bKash or Nagad number or submit a photo of your national ID, that is sensitive information. A breach of this data puts not only your finances at risk, but your overall security as well.

Therefore 3kkThe security team takes every precaution to protect this information. KYC documents are stored in a separate, encrypted environment — inaccessible to general staff. Only authorized members of the verification team can view the relevant data when needed.

Every access is logged — who viewed what data, and when. This transparency ensures that no one can access your information without authorization.

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How your information stays secure during KYC verification

The KYC, or Know Your Customer, process requires you to submit identity document details. Understandably, this can feel a little uncomfortable — you're sharing sensitive information, so is it really safe?

3kkDocuments submitted through the KYC process are transmitted to our servers via a secure, encrypted connection and stored in a separate, protected storage environment — isolated from the general database.

Once verification is complete, only the verification result is retained — not the original documents. All records are deleted once the legally required retention period has ended.

No employee can download an image of your identity document to a personal device — this is blocked at the technical level. This measure 3kkis a core part of the data protection policy.

3kk

What you need to know about cookies and tracking

The word "cookie" makes some people think someone is secretly watching them. In reality, a cookie is just a small file stored in your browser that remembers certain information.

3kkWhen you log in, a cookie is created to keep track of your active session. It is deleted when you log out or close the browser. Without it, you would need to log in again on every page load.

Analytics cookies help identify which games or pages are used most. This helps 3kkhelps improve the platform. This data is anonymised — it cannot be traced back to you.

You can turn off non-essential cookies through your browser settings. App users can manage data collection preferences from within the app settings.

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Stay in control of your data — here's how to do it on 3kk

Having rights written down in a policy isn't enough — you need to be able to actually exercise them. 3kkThere are a few simple ways to manage your data on the platform.

You can update your name, email, and mobile number directly from Account Settings. To stop receiving promotional emails or SMS, simply opt out from Notification Settings — changes take effect immediately.

About yourself 3kkTo find out what information we hold about you, email us at support@3kk.site. We'll respond with full details within 30 days. To close your account or request deletion of your data, reach out through the same contact.

Please note that due to legal obligations, certain data must be retained for a specified period and cannot be deleted. For everything else, your request will be honoured.

  •  Update your information from Account Settings
  •  Turn off marketing from Notification Settings
  •  Email us to request your data
  •  Request data deletion via support

FAQs

More Questions Answered

3kk's VIP program has five tiers — Silver, Gold, Platinum, Diamond, and Elite. Advancing to each tier requires a specific amount in bets or deposits, which is tracked automatically.

VIP members enjoy a range of exclusive benefits, including higher bonus percentages, faster withdrawal processing, a dedicated personal account manager, and special promotions unavailable to standard members. Higher tiers such as Diamond and Elite also include birthday rewards and cashback offers.

New accounts start at the Silver tier. Playing regularly earns points, and you are automatically promoted to the next tier as you progress. You can check your current tier and how much more is needed to advance in the "Rewards" section of your account dashboard.

If a match is cancelled or suspended mid-way for an undefined reason, 3kk follows international betting rules.

The general rule is: if a match is fully cancelled, the bet is voided and the full stake is returned to your wallet. However, in certain markets where the outcome has already been determined, those bets may be settled as final — for example, if the toss has already taken place, the toss market bet will stand.

In cricket, if a match is shortened due to rain and the result is determined by the DLS method, that result stands as valid. If the match is abandoned entirely, the bet will be void. Settlement rules for each market are detailed in the Sports section.
Your data is safe — 3kk's commitment to you

Get started safely — join 3kk today

From data protection to fast payments — 3kk has you covered on every front.

 Data Is Never Sold
 256-bit Encryption
 24/7 Security Monitoring

* Not available to persons under 18. Please play responsibly.

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